Apply Customer Care Service Representatives At Raadaa Partners

          

JOB TITLE: Customer Care Service Representative

JOB LOCATION: Abuja (FCT)
Employment Type: Full-time

JOB DETAILS

Your key resiponsibilities will be to:

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid, and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts, and file documents

Follow communication procedures, guidelines,  and policies

Take the extra mile to engage customers

Requirements

Candidates should possess a Bachelor’s Degree qualification with 1-year of work experience.

How to Apply

Interested and qualified candidates should kindly send their CV to: careers@raadaa.com using the Job Title as the subject of the email.

Deadline: December 9, 2021